Pharmacy Tech Support / Call Center Rep (Work from Home) Job at IQVIA, Phoenix, AZ

  • IQVIA
  • Phoenix, AZ

Job Description

IQVIA seeks a remote pharmacy support call center representative to assist patients, pharmacies, and medical professionals with payment assistance programs. The role involves fielding requests related to card activation, program eligibility, and claim troubleshooting.

Responsibilities

  • Provide initial support for customer requests via telephone, email, fax, or other contact methods
  • Assess customer issues and deliver first-level support for problem resolution
  • Document relevant information and escalate unresolved issues to appropriate departments
  • Identify operational challenges and recommend improvements to management as needed
  • Work 40 hours weekly across available shift windows

Requirements

  • High school diploma or equivalent
  • Pharmacy technician experience required
  • HIPAA certification
  • 3+ years of call center experience preferred
  • Medical claim processing experience a plus
  • Bilingual English/Spanish a plus

Compensation: $18.00 per hour

Job Tags

Hourly pay, Remote work, Work from home, Shift work

Similar Jobs

Mount Prospect Academy

Residential Youth Counselor -MPA Adventure-Based Job at Mount Prospect Academy

 ...documentation and reports Collaborate with team members to ensure a safe, structured environment Qualifications: Associate or Bachelor's degree OR 60 college credits OR 2 years of experience working with youth OR 7 years of parenting experience Valid driver's... 

MarBorg Recovery

Safety Coordinator Job at MarBorg Recovery

 ...MarBorg Recovery Job Description JOB TITLE: Safety Coordinator LOCATION: MRF Tajiguas Landfill FLSA EMPLOYMENT CLASSIFICATION: Non-Exempt PREPARED DATE: August 2026 REPORTS TO: Operations Manager DIRECT REPORTS: None POSITION SUMMARY: This... 

Child Care Aware

Marketing & Communications Director Job at Child Care Aware

 ...Petersburg is seeking an experienced, handson leader to serve as our Marketing & Communications Director. This role will turn organizational priorities into finished work by building clear plans, managing timelines and approvals, coordinating internal contributors, and... 

All County Ambulance

Ambulance Driver Job at All County Ambulance

 ...Duties and Responsibilities:Provides emergency and non-emergency ambulance operations in conjunction with a partner, demonstrates...  ...assigned.Must be at least 21 years of ageHold a valid Florida driver license for a minimum of 3 yearsLess than 3 points on driver license... 

Knights of Columbus

Associate Director of Internal Audit Job at Knights of Columbus

 ...evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as...  ...Committee.Ability to effectively work from home and travel to home office at least once a month...